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Commonwealth Technical Services, Inc.
CTSI
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1999 Commonwealth Technical Services, Inc. Last updated on Friday, 07-Apr-2006 16:40:07 EDT.

Service Offerings/Consulting Services

Keeping up with changing technologies is a difficult challenge, but it is necessary to maintain a competitive edge in today's era of electronic commerce. Your business needs a partner that can provide the insight and recommendations that you can trust. Whether you are a large company looking for additional resources, or a small business needing a long term relationship, we can help. By getting to know your business and your equipment, we can provide advice, planning, and implementation services to help you be more competitive and control costs. Unlike large firms that give you support from a team of technicians, we provide meaningful, long term relationships with our staff. Everyone in our office is trained and experienced not only with technology, but also with your specific business. We take pride in knowing our customers on a personal basis. We listen to your needs and goals, and help develop solutions and plans to meet those goals. We are proactive in informing clients of new technologies, while maintaining a low pressure sales environment. We want our customers to make their own informed decisions, rather than mistakenly fall prey to a high pressure sales pitch.

Our engineers are trained and experienced in various environments including Microsoft Windows 3.1,95,98,NT, 2000/2003 & XP, Unix, Linux, Novell Netware, MS-DOS, OS/2, and Artisoft Lantastic. We have designed, implemented, and supported local and wide area networks using TCP/IP, IPX, and NetBEUI protocols. And, as a dealer for IBM, HP, Cisco, Artisoft, Adtran, and many other manufacturers, we can recommend and provide high quality hardware solutions to complement our design services.

All of our labor services are available on a per-hour basis, or on a contractual basis. We can provide on-site service to customers in the Central Virginia area or to customers in other areas who are willing to make travel arrangements. Other customers out of the Virginia area can receive services via telephone or Internet. For customers who need long-term service on a regular basis, the contract serves as a commitment of our resources to your business, and it allows you to budget your information technology expenses on an annual basis. The contracts also offer reduced rates and faster response times when compared to non-contract customers. We would be happy to provide additional information or quotes for services based on you needs. Please feel free to contact us for additional information.